BOOKINGS & BILLING

A clear view of every shipment.

COLLECTION OFFICE · NEW CUSTOMER

Create an enquiry & invoice

1. Enter customer and shipment details → 2. Set rates and payment options

Customer details

Booking officeMaster Admin can assign this booking to a specific Goldcross office. Sender / customer name Customer emailReceipts and invoice copies use this address. Customer phone Service

Upload Government Photo ID (Optional)Upload a clear photo or scan of the shipper's government-issued ID.

JPG, PNG or PDF • Optional (max 5 MB)

Sending from

Collection country Sending Office / Airport Collection city Preferred collection date Optional Sender address / postcode

Sending to

Destination country Receiving AirportReceiving routes remain subject to the team's confirmation. Destination city Delivery address / postcode

Items being shipped

Add each item separately. These lines carry into the receipt and invoice editor; enter prices on the next step.

Total packagesTotal shipment weightWeight unit Weight to be confirmed

Collection / delivery instructions Optional

Review prohibited and restricted items

Dangerous goods, explosives, gases, flammable, corrosive, toxic or radioactive substances.
Batteries, laptops, phones and other battery-containing devices.
Weapons, ammunition, fireworks and flares.
Live animals, animal skins, furs and ivory.
Plants, seeds and foodstuffs.
Money, valuables, jewellery, art, antiques and negotiable/prepaid items.
Drugs, narcotics and goods prohibited by customs.
Perfumes, fuels, paints and alcohol: prohibited to the USA; restricted elsewhere.
Tobacco, pornographic material, insecticides, mercury devices, magnetized materials and dry ice.
Ink/toner, aerosols, nail polish/remover, gas cylinders, aqua-lungs, matches, firelighters, bleach, peroxides and dangerous-goods packaging.

I have obtained the customer's declaration: no prohibited goods, restricted items declared for prior approval, and no part originated in or previously transited Somalia, Syria, Yemen or Egypt.

Saving creates an enquiry receipt with prices pending quotation. Customer, collection-country and UK email copies follow the dashboard's email setup status. This does not confirm payment.

OVERVIEW

Operational Dashboard

GLOBAL NETWORK

Offices Performance Summary

Office	Country / City	Code	Users	Bookings	Invoices	Total Billed	Collected	Pending Balance	Status	Action

Recent Bookings

Ref	Customer	Route	Status

Recent Invoices

Invoice #	Customer	Total	PDF

All shipment enquiries

Customer	Collection / destination	Item(s)	Submitted	Receipt / invoice	Status

Select a customer to see the full enquiry and receipt. Dates use UTC.

Choose an enquiry to begin.

Review the shipment, set your rates and generate a professional invoice.

Enquiry status

Edit booking & customer details

Automatic enquiry receipt

Prepare final invoice ↓Open / print receipt ↗

Price pending quotation. Use the invoice editor below to set the final rates.

Email notifications

PREPARE AN INVOICE

Clear details. Accurate totals.

Currency

Shipper / bill-to nameCompany tax registration Required if charging taxShipper / bill-to address

Original invoice details

Complete the shipper, receiver and consignment fields used on your Goldcross invoice.

Shipper contact details

PostcodeCityCountryTelephoneMobileEmail

Consignee (receiver) details

Receiver nameReceiver addressPostcodeCityCountryTelephoneMobileEmail

Consignment references

Invoice dateInvoice / HAWB numberOptional existing reference; a unique invoice number is also generated.AWB / tracking numberSTC / contents categoryService / delivery termsNumber of packagesCollect chargeShown as a consignment reference. Add any billed collection fee as a line item below.Shipper name for signaturePrinted beside a blank signature line.Shipper photo ID numberOptional; enter only the current customer’s details.

Upload Government Photo ID (Optional)Upload a clear photo or scan of the shipper's government-issued ID. Shown automatically on Page 2 of the generated invoice.

JPG, PNG or PDF • Optional (max 5 MB)

Enter the billed quantity and rate for each line. Actual and volume weights are shown in kg; they do not automatically change the billed quantity.

Item / description	Unit	Billed quantity	Weight (kg)	Volume wt (kg)	Rate	Tax %	Total	Remove

Subtotal—

Tax—

Grand total—

Paid (recorded)—

Balance—

Payment already received

Record a payment only after your office has confirmed receipt. This does not charge a card or verify a bank transfer.

Amount paidPayment methodPayment reference / receipt number

Customer payment options

Add the payment methods agreed for this invoice. You can enter these details when they are ready.

Card payment + QR code Bank transfer

No payment instructions added yet.

Notes / payment instructions Optional

The invoice is issued by Goldcross Cargo Travel & Cargo Ltd T/A Goldcross Cargo. It will be emailed to the customer with copies to the collection-country team and the UK team. Check the billing details and tax treatment before issuing.

Issued invoices

MASTER ADMIN · MULTI-OFFICE NETWORK

Goldcross Cargo Offices

Office Name	Country	City	Office Code	Admin / Users	Status	Bookings	Invoices	Actions

MASTER ADMIN · ACCESS CONTROL

Office Users & Login Accounts

Filter office

Full Name	Username / Email	Assigned Office	Office Code	Role	Status	Last Login	Actions

ANALYTICS & FINANCIALS

Shipment & Billing Reports

Billing by Currency

Currency	Invoices	Total Billed	Paid	Balance

Bookings by Service

Service	Bookings

SECURITY & GOVERNANCE

Recent Audit Log

Timestamp (UTC)	User	Role	Office	Action	Details